The Golden Game is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Voluntary Information: Information you provide through surveys, reviews, or customer service interactions.
2. How We Use Your Information
We use the information collected to:
Process and fulfill orders: This includes shipping, customer support, and communication about your order.
Marketing communication: Send updates, promotions, and marketing (with your consent). You can opt out of these communications at any time.
Improve website functionality and customer experience: Analyze usage data to optimize our website and provide a better shopping experience.
Comply with legal requirements and prevent fraudulent activities: Use information to detect and prevent fraud and comply with legal obligations.
3. Sharing Your Information
We only share your information with trusted third parties for specific purposes, including:
Payment processors: To securely process payments (e.g., Stripe, PayPal).
Shipping providers: To deliver your products (e.g., FedEx, USPS).
Marketing platforms: To send promotional emails (e.g., Mailchimp) – only if you have opted in to receive them.
Analytics providers: To analyze website traffic and user behavior (e.g., Google Analytics).
Printful: We share your order information and shipping address with Printful, our print-on-demand partner, so they can produce and ship your products.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, track website usage, and serve personalized ads. We use essential cookies (necessary for the website to function), functionality cookies (allow the website to remember your preferences), analytical cookies (collect data about how the website is used), and advertising cookies (show you relevant ads). You can disable cookies in your browser settings, although some site features may be limited.
5. Your Rights
You have the right to:
Access, update, or delete your personal information: You can access, correct, or delete your personal information at any time by contacting us.
Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
Request a copy of the data we hold about you: Contact us to request a copy of your personal information.
6. Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission or storage is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us.
9. GDPR Compliance
If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
Legal basis for processing: We process your data based on your consent, contract, legal obligation, or legitimate interest.
Data subject rights: You have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data.
International transfers: If your data is transferred outside the EU, we will ensure that adequate safeguards are in place.
10. CCPA Compliance
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
Categories of personal information collected: We collect the categories of personal information listed in section 1 of this policy, including identifiers, commercial information, internet activity, and geolocation data.
Right to know: You have the right to know what personal information we collect about you and with whom we share it.
Right to delete: You have the right to request that we delete your personal information.
Right to opt-out of sale: You have the right to opt-out of the “sale” of your personal information, as defined by the CCPA.
Non-discrimination: We will not discriminate against you for exercising your CCPA rights.
11. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have questions about this policy, please contact us at: support@thegoldengame.com
